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Return Policy

We stand behind the quality of our wares. After all, this is the most durable china you can buy! But if for any reason you are not satisfied, please see below for our return policies.

Web Order Return Policy

Web returns of unused merchandise may be sent within 30 days of purchase in their original shipping container with the original packing slip to:

  • Fishs Eddy
  • 209 40th Street
  • Irvington, NJ 07111

Online returns over $200 are subject to a 10% restocking fee.

Shipping charges are non-refundable.

Refunds generally appear on your credit card statement in one to two billing periods. Your refunds will take the form of a credit back to the original method of payment. If you have any questions about returning an existing order, please email us at For general web help, please email

Can items purchased online be returned to the store?

Yes but please note only the cost of the items will be refunded, not the cost of shipping.

In Store Return Policy

We accept returns of unused merchandise within 30 days from the date of purchase with a valid receipt for store credit or merchandise exchange only. Returns without a valid receipt will not be honored. Store credit is valid for one year. In store returns over $200 are subject to a 30% restocking fee. Please call us at 212-420-9020 if you have any questions about in store returns.

Web Support

For General Web Inquiries, email:

For Existing Orders, email: