Online Returns and Exchanges
We stand behind the quality of our wares. After all, this is the most durable china you can buy! But if for any reason you are not satisfied, we accept returns of unused merchandise for refund within 30 days when accompanied by your original receipt.
Please send returns in the
original shipping container with your return receipt to:
Online returns over $200 are subject to a 10% restocking fee.
Shipping charges are non-refundable.
Refunds generally appear on you credit card statement in one to two billing periods. Since all our online orders require credit cards as the method of payment, your refunds will take the form of a credit back to the same card used to make the original purchase.
This return policy applies to online purchases only. Please call us for information about our in-store return policy.