Sure it costs a little more to ship Sturdyware...it’s heavy because it’s built restaurant tough. Think of it this way: it’s part of your investment in dishware that will last a very long time.
We ship via FedEx Ground. For expedited options and fees, please contact firstname.lastname@example.org. Please note, ground service will take 5 to 7 business days to reach you, depending on your location.
Update: We now ship via USPS to P.O. Boxes. We also ship to APO addresses.
Your order of in-stock merchandise will be processed and shipped within 72 hours of receipt. If your order is placed after 12 p.m. Monday through Friday, your order will be processed the next business day. We do not process orders or ship on Saturdays, Sundays or major holidays. You will receive an email with shipping information once your order has shipped.
We can ship internationally via FedEx or USPS. When placing an order, enter your city, country and postal code in the appropriate fields. The shipping cost depends on the total weight of the order. You will be notified of the cost via email prior to being charged for your order. International orders take an additional 24 hours of processing.
Shipments to more than 1 address need to be placed as separate orders, and will be processed as such.
If you've provided a valid email address when you order, you will receive a confirmation email.
Out of Stock and Back-Ordered Items
While we make every effort to have featured merchandise in stock, occasionally we are out of certain items. If we are out of stock or expecting a back-order on an item that you've ordered, you will receive an email notification with an expected ship date. If the wait for the item is too long for you, feel free to cancel the order.