Delivery
Sure it costs a little more to ship Sturdyware...it’s heavy because it’s built
restaurant tough. Think of it this way: it’s part of your investment in dishware that will last a very long
time.
Shipping Options
We ship via UPS and offer Ground,Next Day Air, 2 Day Air and 3 Day Select
options. Ground service will take 5 to 7 business days to reach you. The shipping cost depends on the total
weight of the order, which will be calculated for you during checkout.
Your order of in-stock merchandise will be processed and shipped within 72 hours of receipt. If your
order is placed after 12 p.m. Monday through Friday, your order will be processed the next business day. We
do not process orders or ship on Saturdays, Sundays or major holidays. You will receive an email with
shipping information when your order has shipped.
International Shipping
We can ship internationally via UPS. When placing
an order, enter your city, country and postal code in the appropriate fields. The shipping cost
depends on the total weight of the order. You will be notified of the cost via email prior to being charged
for your order. International orders take an additional 24 hours of processing.
Multiple Shipments
Shipments to more than 1 address need to be placed as separate orders,
and will be processed as such.
Order Status
If you've provided a valid email address when you order, you will receive a
confirmation email.
Out of Stock and Back-Ordered Items
While we make every effort to have featured merchandise
in stock, occasionally we are out of certain items. If we are out of stock or expecting a back-order on an
item that you've ordered, you will receive an email notification with an expected ship date. If the wait for
the item is too long for you, feel free to cancel the order.
